Assist staff by covering evening and weekend calls to our 24-Hour Crisis Helpline. Volunteers are trained to answer calls and provide peer counseling, support, and referrals to victims who call for help with their situation. Family Crisis Network staff are readily accessible should volunteers have any questions they aren’t able to answer or if there’s a need to arrange for emergency shelter. Rest assured, our fulltime staff is just a phone call away. Helpline volunteers are able to work from their own homes. Family Crisis Network provides a cell phone to the ‘on call’ volunteer. Calls are forwarded to the cell after regular office hours and ‘on call’ volunteers can answer calls from wherever they are – there is no need to come to Our Home’s office aside from picking up and dropping off the cell phone.